We have been with Bowdraper for over 10 years and have a good working relationship with the daily office cleaning supervisor and cleaning staff. Whilst it is rare that any serious issues need to be discussed at a higher level we choose to meet with their senior management team on a monthly basis to review the quality of service standards. Bowdraper delivers a high level of satisfaction as our cleaning contractor.
From initial contact and assessing our requirements to finalising our cleaning rota, they have excelled at meeting our Company needs. Their managers and staff are all dedicated to supplying the best possible service and are flexible and friendly in their approach. If you require a comprehensive cleaning package I have no hesitation in recommending Bowdraper.
Bowdraper took over our cleaning services in 2011. Whilst the transition from our deeply embedded way of working to the efficient cleaning service that we have today has been challenging, Bowdraper's support and professionalism throughout this process has been excellent. We have been particularly impressed by the quality of their account management service and we look forward to our continuing relationship.
Since using Bowdraper’s services, cleaning standards have improved compared to our previous contractor. We have now been using Bowdraper for over 8 years and most of the staff that started with them then are still here now. This makes it easier for us as they've all become familiar with the building. They are very responsive to support our requests both at management and cleaner level. They have reliable and trustworthy cleaners who deliver on a daily basis. Their management staff have a can-do attitude and are friendly and able to deal with any situation when we need it.
We have been using Bowdraper now for over 7 years, the standard of cleaning has always been excellent. Our cleaning team are thorough and professional and were wonderful during a difficult times due to the Pandemic. Area Managers respond quickly to any requests for specialist cleaning. We are happy to highly recommend Bowdraper.
Having been a customer of Bowdraper’s since 2016 we can safely say our ongoing experience has been nothing short of fantastic. From our initial consultation to ascertain what we required, to the week-to-week cleaning services & the fantastic channels of communication from all employees, it really is a superbly run operation. These levels of assistance have never been more evident than within the last year when we have needed them the most, services such as deep cleans and full restorative carpet cleaning allow us to rest easy in the knowledge our store & working areas will always be safe, secure & spotlessly clean. Always punctual, trustworthy and never an issue to alter plans, we would recommend Bowdraper to any business that is after the best!
Bowdraper have been working with Kindertons since 2017 delivering a reliable and comprehensive service. Working with us to comply with health and safety regulations, especially in relation to the recent pandemic, we are satisfied that all areas are covered thoroughly. Their staff are friendly and trustworthy, communications are straightforward and requests are received positively and promptly dealt with. We have no reservations in recommending Bowdraper to other businesses.
Bowdraper have provided us with cleaning services since 2003 including daily cleans, carpet and hard floor cleaning, window cleaning and specific deep cleaning. Nothing is too much trouble. They have been responsive to any issues we have had with roof leaks over the years, attending immediately and completing works to a highly professional standard.
